Frequently asked questions
Feeling inquisitive? Have a read through some of our FAQs or contact our supporters for help
Our application does not include any channels, movies, or streaming content. The payment you made is solely for the app subscription, not for access to any media content.Even after payment, you will not receive any channel or movie list.
Please do not request streaming content, as it is not part of our service
You can download our application on the following platforms:
- Samsung Tizen TV (via the Samsung App Store)
- LG Smart TVs (from the LG Content Store)
- Android devices (through the Google Play Store) Simply search for "N7Player" on your device's app store to get started.
All users start with a 14-day free trial, giving you the opportunity to explore the app before committing. Because of this, we do not offer refunds on subscriptions. This is a prepaid subscription service, meaning you pay in advance for access to the app over a specific period. You will retain full access to the app for the duration of the time you've paid for.
You can easily import your playlist using a URL and start watching your content directly through the app.
If your playlist works on other devices but not in N7Player, the issue might be related to compatibility or formatting differences We recommend you first:
- Double-check that the playlist link is correctly entered
- Make sure your internet connection is stable, as that can affect loading
- If the issue persists, contact your content provider, as they are best equipped to troubleshoot playlist-specific problems